YouTube Music: What Users Actually Complain About
Overview
The app suffers from multiple critical issues including excessive ads, poor music recommendations, and frequent crashes. Premium users experience particular frustration with playlist management problems and subscription issues. The core functionality of music playback is also compromised with background playback failures and random stopping.
Top complaints
1. Background Playback Issues
cluster 1/8App fails to play music when switching to other apps or when devices are switched.
“Does not play when. u r on a other app”
“fym no background play?”
“Music now pauses if I switch from one device to another, even on the same WiFi”
2. Excessive Ads
cluster 2/8Too many ads that disrupt the listening experience, with some being unskippable.
“mas mahaba pa ads kesa sa songs. what a trashhhhh”
“YouTube Music, your relentless barrage of advertisements is an absolute joke.”
“Ads. Ads Ads Ads. Stop with the ads”
3. Playlist Management Problems
cluster 3/8Playlists are randomly modified, songs are added without user input, and playlists get deleted.
“I use the PAID subscription and the app will just randomly delete playlists”
“I have premium and it s randomly adding songs to playlist”
“my playlists keep changing. I'll have a great list ready to go, then I'll listen to it and every song will be changed”
4. Poor Music Recommendations
cluster 4/8Algorithm provides irrelevant suggestions, replays same songs, and doesn't learn user preferences.
“app recommends AI slop after 2 or 3 auto plays its absolute trash”
“It cannot build algorithm based upon your music taste. It just plays some random lofi”
“shuffle sucks, replays same songs over and over”
5. Subscription & Premium Issues
cluster 5/8Problems with subscription management, payment deductions, and premium features not working as expected.
“I subscripted but than I cancelled my subscription before trail period ended but still they trying to deduct money from”
“got premium lite and it's just the same as having it free with Ads. they take your money 💰 and you get nothing”
“I really wish you people shouldn't have increased the subscription plan please I'm begging can you reduce it a little”
6. App Stability & Performance
cluster 6/8App crashes frequently, has glitches, drains battery, and fails to load properly.
“my app has been super glitchy and crashing all the time on my phone”
“occasionally doesnt load and i have to reset my whole device to make it work again”
“As much as I love this app as of late it has been crashing every few days”
7. UI/UX Design Problems
cluster 7/8Poor interface design with cluttered layout, hidden features, and unintuitive controls.
“They messed it up again by taking away the option to expand the album art/video making it look like a 2013 music player”
“The like button is so dark that it is almost invisible while the rest are white and clear”
“Whats with the zoomed in album covers and music covers?”
8. Music Playback Issues
cluster 8/8Music stops randomly, skips during playback, and has problems with shuffle and autoplay functionality.
“my music keeps stopping at random times recently even with the subscription paid 🫠”
“it's been playing music then stopping at the 1 minute mark”
“it keeps skipping at random points of the song and no its not just the video being like that i know it isn't”
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This page is rendered from the App Pain API — the same clusters, evidence quotes, and severity scores are available as JSON (or via MCP for AI agents) for any app on both stores.
Read the API docs Get a free API keyBuilt from public app-store reviews · not affiliated with Apple or Google · clusters are LLM-generated from real user quotes.