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Trello: Daily Task Tracker: What Users Actually Complain About

Atlassian · PRODUCTIVITY · Android · Google Play 3.8★ · 122,615 ratings

300 reviews analyzed 103 negative (≤3★) 8 pain clusters updated Oct 18, 2026

Overview

The most critical issues revolve around login failures and data loss, which severely impact user trust. Synchronization problems and UI/UX design issues further degrade the experience, while feature limitations and widget problems create frustration for users who expect parity with the web version.

Top complaints

1. Login and Authentication Issues

cluster 1/8
15% of complaints●●●●○ sev 4/516 reviews

Users experience persistent problems with logging in, authentication failures, and forced login requirements.

“Can't login to the app at all. The deep link from the browser just stays on the login screen.”
“Unable to even login”
“I can't log in”

2. Data Loss and Reliability Concerns

cluster 2/8
12% of complaints●●●●● sev 5/58 reviews

Critical data loss issues, including lost notes, boards, and cards, causing significant user frustration.

“So buggy! Lost SO many notes - Needs autosave”
“After losing everything from a recent update and the Trello team unable to restore my lists”
“I've lost all of my boards”

3. Synchronization Problems

cluster 3/8
10% of complaints●●●●○ sev 4/511 reviews

Inconsistent syncing between devices and platforms, leading to outdated information and workflow disruptions.

“App is not syncing..”
“Mobile App and Desktop app not syncing deleted cards”
“sync problems really hamper the experience”

4. UI/UX Design Issues

cluster 4/8
10% of complaints●●●○○ sev 3/511 reviews

Poor user interface design, confusing navigation, and accessibility problems that hinder productivity.

“Each update makes the UI a little harder to use. Move is never what I want when I'm dragging a task.”
“editing list titles is impossible - cursor bounces/disappears”
“wastes vertical space and makes Trello really hard to use for visually impaired people”

5. Feature Limitations and Missing Functionality

cluster 5/8
9% of complaints●●●○○ sev 3/58 reviews

Significant gaps between mobile and web versions, with premium features locked behind paywalls.

“the app has way less features than the web version and this not acceptable”
“locking the calendar feature under a 10 dollar/month is not ideal”
“add the ability to use card repeaters on mobile devices”

6. Widget and Performance Issues

cluster 6/8
8% of complaints●●●○○ sev 3/59 reviews

Poor widget functionality, slow performance, and crashes that disrupt the user experience.

“widget falls well short of expectation. Almost never refreshes”
“The Android widget is useless. I like Trello but the widget is terrible.”
“it just dead slow and login is so painful in the existing account”

7. Subscription and Billing Problems

cluster 7/8
5% of complaints●●●●○ sev 4/56 reviews

Unexpected charges, billing confusion, and frustration with premium pricing models.

“they will auto charge you when you switch the subscription from monthly to annual without noticing anything”
“serve you ads to upgrade to their higher tier in the middle of your cards”
“they will still try to take the sub from you even though cancelled”

8. Account Management and Access Issues

cluster 8/8
5% of complaints●●●○○ sev 3/56 reviews

Problems with account deletion, board access, and general account management functionality.

“tried to delete my account, however it would not let me”
“won't let me access it. This is extremely frustrating”
“It now keeps saying I dont have access to boards. I create a board and when I go back it isn't there.”

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