App Store: What Users Actually Complain About

Poor mobile interface design, text editing problems, and inconsistent behavior make the app difficult to use on mobile devices.

“The app did not function as advertised. It was clunky and confusing far from user-friendly navigating through the featur”

“basic things like writing or selecting text is obnoxious to the extent I don't want to use Notion anymore”

“it works differently than any other native app in weird unpredictable ways”

The iPad version is described as dumbed-down with limited features and poor Apple Pencil integration.

“The experience on iPad, however, is extremely lackluster – not to mention limited”

“The iPadOS version of notion is a dumbed-down version of the MacOS version, with many features lacking”

“Its integration with Apple Pencil on iPad. It has frequent autocorrect errors (that make no sense), its pinpointing is p”

Frequent app crashes, bugs, and performance problems disrupt user workflow and data access.

“my notion stopped opening. my notion would open to the logo and shut off completely”

“The app will refuse to open. I click on it and the loading screen pops up but then nothing happens no matter how long I”

“it's been plagued with visual glitches, crashes, and syncing errors. Every new update fixes a bug and creates another”

Users report difficulties with subscription management, misleading product naming, and payment issues.

“You can't upgrade your subscription! I signed up through Apple and now I want to bring on two other people”

“After upgrading to Personal Pro, the Notion AI features are still not available”

“I purchased the 'Personal Pro' plan through Apple, thinking a paid version would allow me to collaborate with a friend”

Inconsistent syncing across devices and data access issues prevent seamless workflow.

“when I added tasks, goals or took notes on one device it didn't show up on others”

“content is not available because I don't have permission (even though it's my own content)”

“It's saying I don't have access to my notion even though I'm logged in”

Users express frustration with forced AI integration, subscription confusion, and limitations of AI features.

“I really wish they hadn't started using AI, seems like they jumped right on that bandwagon and are riding it faster and”

“Notion has shoved AI down their users throats. Everywhere. They don't care if you want it or not”

“after a number of times of using this it stops working at 20 ai requests”

The interface is described as cluttered, overwhelming, with a steep learning curve and inconsistent design.

“The UI is just cluttered. Every page can optionally have an icon and a banner image... it's a full third to half of the”

“it has the steepest learning curve in an app/software I've ever seen”

“It is overwhelming. Could you just make an easy mode that strips down all the enormous amount of options and features an”

Essential features are missing or broken, forcing users to work around limitations or use other apps.

“the 'word count' function in the menu has disappeared which forces me to copy my work into Google Docs to see it”

“Exporting a 'database' as they call it is fine, but it just exports the note and none of the sub-pages that requires a b”

“Some functions are simply unresponsive. Like insert below, I click on it and it greys indicating it's a button, but does”