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App Store: What Users Actually Complain About

— · Productivity · iOS · App Store

297 reviews analyzed 51 negative (≤3★) 7 pain clusters updated Oct 18, 2026

Overview

The primary pain points center around Todoist's premium model locking basic features behind a paywall, notification system failures, and recurring task reliability issues. Users also express significant concern about data loss risks and missing fundamental functionality they expect from a task management app.

Top complaints

1. Premium Model Frustration

cluster 1/7
20% of complaints●●●●○ sev 4/58 reviews

Users are upset that basic task management features require a subscription, with many feeling nickel-and-dimed for essential functionality.

“Todoist requires a subscription for really basic task management features, like adding a note to a task”
“You can't even add a *single* reminder to a task because they've locked that functionality behind their paid subscriptio”

2. Notification System Problems

cluster 2/7
16% of complaints●●●○○ sev 3/57 reviews

The notification system has multiple issues including overly aggressive alerts, failure to deliver notifications, and location-based bugs.

“Default notification settings are projectile vomit "YOU HAVE A TASK DUE!! YOU'RE HEMORRHAGING KARMA"”
“The notifications for this app literally don't work. Even with background refresh turned on, the notifications don't go ”

3. Recurring Task Issues

cluster 3/7
8% of complaints●●●○○ sev 3/54 reviews

Recurring tasks frequently forget their schedules, don't appear when expected, and incorrectly mark incomplete tasks as overdue.

“A persistent problem with this app is that it constantly forgets most of my weekly, recurring due dates and times.”
“When a daily recurring task isn't completed, it is marked as overdue and doesn't appear on the following day's list”

4. Data Loss and Syncing Concerns

cluster 4/7
8% of complaints●●●●● sev 5/54 reviews

Users report significant data loss risks when deleting projects and limitations in syncing with calendar services.

“Deleting a project deleted all of my HUNDREDS of tasks in that project without even a warning”
“It can communicate with a google calendar but cannot do it with others. Even for google calendars it is limited.”

5. Missing Basic Features

cluster 5/7
8% of complaints●●●○○ sev 3/54 reviews

The app lacks fundamental features like printing, task sorting by priority, and task visibility that users expect.

“You can't print form the app. That's right, you can't print! You also can't sort your daily to do list by the priority y”
“I literally cannot see anywhere in the mobile app how many tasks I have due today”

6. UI/UX and Interface Problems

cluster 6/7
12% of complaints●●●○○ sev 3/56 reviews

Users report inconsistent interfaces across platforms, poor design choices, and accessibility concerns.

“The iOS apps add new tasks to the bottom (rather than the top) of a list so one must always be sorting or scrolling & dr”
“Features across platforms are not consistent. The deal killer was no way to sort tasks on iOS”

7. Task Limitations

cluster 7/7
4% of complaints●●●○○ sev 3/52 reviews

Users are frustrated by artificial limits on the number of active tasks even with premium subscriptions.

“The most basic thing, adding tasks is limited to 300 "active" tasks even with premium. This is ridiculous.”

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