TickTick:To Do List & Calendar: What Users Actually Complain About
Overview
The main pain points center around pricing and subscription concerns, AI integration issues, and calendar view limitations. Users are particularly frustrated with forced AI features, price increases, and basic functionality being locked behind a premium paywall. The app's UI/UX and notification systems also need improvement according to reviewers.
Top complaints
1. Pricing and Subscription Concerns
cluster 1/10Users are unhappy with price increases and the subscription model, feeling it's too expensive for the features provided.
“the jump from 35.99 to 49.99 has crossed the border for me time to start vibe coating my own to-do list.”
“the price for premium is a bit steep for what you get and excluding the calender from the free version feels extremely p”
“I think 50€ every year is honestly insane for a glorified checklist. It should have been a one time fee.”
2. AI Integration Issues
cluster 2/10Users are frustrated with forced AI features, poor implementation, and lack of opt-out options.
“they are raising prices to cover AI. I don't want AI. it also had loads of issues when trying to assign tasks.”
“Today I got a pop-up announcing AI assistant integration and I'm deleting this app immediately, looking for a new one.”
“all good until today when optional AI was no longer optional and being forced. no way out unless uninstall and reinstall”
3. Calendar View Limitations
cluster 3/10Users are upset that calendar views are locked behind a premium paywall and consider them basic functionality.
“the weekly view or monthly view should have been free. because it's a basic need.”
“calendar view should be default, not upgraded. Doesn't remember my selection to use 7 day view and keeps switching to in”
4. Missing Features
cluster 4/10Users desire more functionality, particularly in areas like proofreading, habit notes, and customization options.
“I would like to have more features like automatic AI based proofreading and so on. Current AI features are pretty useles”
“Its "Additional Notes" option in habits i.e each habit has an additional notes option.”
“Still no custom color for entries beyond the 4 colors available. Dropping another star bc in 2026 it's absurd to not hav”
5. UI/UX and Interface Problems
cluster 5/10Users report various interface issues including cluttered design, poor navigation, and inconsistent theming.
“good features but bad UI ux”
“cluttered interface (homework navigation can feel a little long-winded)”
“Material You theme is not in the entire app, like why that theme is only applied in the home section?”
6. Notification and Reminder Issues
cluster 6/10Users experience problems with notification reliability, reminder functionality, and excessive notifications.
“The reminder is wack”
“update AGAIN- 3 years later and there's been no improvement to the notification system. still very buggy on 4 different”
“Habit reminders on the free tier are broken. I shows up and disappears as if it never happened.”
7. Account and Login Problems
cluster 7/10Users encounter difficulties with login functionality and authentication requirements.
“IT DOESN'T WORK, I CAN'T LOG IN TO MY GOOGLE ACCOUNT AND SO IT DOESN'T WORK”
“I can't log in. Can't open..”
“I dislike forced sign in requirements. as well as other things”
8. Customer Service and Support
cluster 8/10Users report poor customer service response times and lack of support.
“Terrible customer service. I sent in a question to TickTick customer support two weeks ago but haven't heard back.”
9. Data and Sync Issues
cluster 9/10Users experience problems with data corruption and synchronization functionality.
“The two-way Google Calendar sync completely ruined my data. It shifted years of saved birthday events to the first of th”
10. Performance and Battery Concerns
cluster 10/10Users report excessive battery usage and performance issues with the app.
“the app itself is good but it uses the battery too much, it pops up on my lock screen and forces itself to stay there”
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