Evernote - Note Organizer: What Users Actually Complain About

Users are frustrated with excessive, unskippable ads that appear frequently and disrupt the app experience.

“every time I open it, I have to first watch an ad, then deny that I want to upgrade to the premium version four times!”

“bombarded by 3 or 4 layers of pop up ads and unskippable ad videos every time I open a note”

“Obnoxious and intrusive adds now make the free version unusable.”

Users find the subscription costs excessive and feel pressured to upgrade with limited value for the price.

“$250/year subscription for a notes app is just ridiculous.”

“WAY over priced for Just simple Text Notes Sync and very low monthly Bandwidth”

“$25/mon ? that's ridiculous for what i need from this app.”

The app experiences frequent crashes, freezing, and lagging, significantly impacting usability.

“Frequently freezes/stops working on my Android phone, often requiring a force stop”

“app will not open today. It loads opening page & stalls”

“Slowwww and laggy. Takes me 4x as long as it should to type anything, tapping my fingers waiting for letters to appear.”

Users are restricted to using the app on limited devices, forcing upgrades for basic functionality.

“cannot even login cleared cache, cleared data ... and there are so many ads and pop ups now and only one device is free”

“They limited features of the free version so I can only use it on 1 device, can't export my notes via email, can't creat”

“limiting how many devices could have the app installed. This was eventually reduced to just one device.”

Users experience difficulties with note synchronization across devices, leading to data inconsistency.

“sometimes does not sync. always gets conflict when app opens on both devices.”

“Notes don't always sync, or sync quickly, from other devices”

“issue with sending a note from email to Evernote. Nothing arrived”

Users are frustrated with unwanted AI features and aggressive marketing of premium AI capabilities.

“I wanted to access my notes and it showed me an ad to upgrade for their ai bs features”

“since they added AI to the app it always have bugs!”

“they have added AI tools I never asked for or wanted.”

Users worry about accessing their own data without paying subscription fees and face export limitations.

“now I need to pay to even access my old notes”

“From a company that promised 100 year access to your data now shuts it behind one of it not the most expensive paywall”

“could not export my data very easily. Had to subscribe, then figured out how to export”