YouTube: What Users Actually Complain About
Overview
The most significant pain point is excessive advertising, which accounts for nearly 20% of complaints. Video playback issues and UI/UX problems are also major concerns, while crashes and upload problems represent critical technical issues affecting user experience.
Top complaints
1. Excessive Ads
cluster 1/8Users are frustrated with the high frequency, length, and inability to skip advertisements.
“ads to bhot jayada aane lage he itne jayada ads aate he”
“too much ads irritating”
“The ads are becoming insufferable, it's like every 10 minutes I keep getting one”
2. Video Playback Issues
cluster 2/8Users experience freezing, buffering, and problems with video loading and quality.
“video keep freezing, I can hear the audio but the video is frozen”
“video itself can only play at 360p resolution”
“keep getting update pdf, won't play anything”
3. App Crashes
cluster 3/8The application fails to open or crashes after updates.
“Why is my YouTube no longer working. After updating it, it doesn't open.”
4. Upload Problems
cluster 4/8Users are unable to upload videos, particularly Shorts.
“video can't able to upload I can't upload 30-40 sec Short”
5. UI/UX Issues
cluster 5/8Users report problems with the interface design, layout, and functionality.
“new home UI, OMG it is irritating”
“when I wanna search for a video and turn my phone horizontal it cuts half the information can't see the name”
“shorts keep changing automatically worst experience with youtube”
6. Feature Changes
cluster 6/8Users are unhappy with the removal of features like dislikes and GIF comments.
“Remove Gif Comments, Bring back Dislikes!!”
“comment capability still totally sucks.... for all the money I pay these pigs every month”
7. Account Issues
cluster 7/8Users experience problems with signing in and account functionality.
“UNABLE TO SIGN IN AFTER NEW UPDATE”
8. Picture in Picture Problems
cluster 8/8The picture in picture video player functionality is not working properly.
“picture in picture video player is still broken”
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This page is rendered from the App Pain API — the same clusters, evidence quotes, and severity scores are available as JSON (or via MCP for AI agents) for any app on both stores.
Read the API docs Get a free API keyBuilt from public app-store reviews · not affiliated with Apple or Google · clusters are LLM-generated from real user quotes.