Hulu: Stream TV shows & movies: What Users Actually Complain About
Overview
The most significant pain points for users are excessive advertising and frequent price increases, which together account for 40% of all complaints. Technical issues with the app and problems with content availability round out the top concerns, suggesting users are frustrated with both the value proposition and technical reliability of the service.
Top complaints
1. Excessive Advertising
cluster 1/8Users are frustrated with the high volume and intrusive nature of ads, especially when paying for subscriptions.
“TOO many ADDS!!!!!!!! starts with an advertisement then 20 more adds in between”
“too many ads, ads louder than the show and now ads on trailers? insane”
“the horrendous amount of ads is insane a 20 minute episode doesn't need 8 minutes of ads”
2. Price Increases
cluster 2/8Users are unhappy with frequent and significant price hikes without corresponding improvements in service or content.
“prices go up and quality going down,bout to change services after 10 yrs+”
“annual price increases are getting insane.”
“price goes up every year for the same service”
3. App Performance Issues
cluster 3/8Users experience frequent technical problems including crashes, freezing, and general instability across devices.
“terrible and buggy TV app and phone app.”
“constant freeze and lag on mobile app”
“glitchy, every time I try to see the series details it exits the app”
4. Ads Despite Paying
cluster 4/8Users are upset about encountering ads despite having paid subscriptions, feeling they're not getting value for their money.
“paying to still see adds every 45 seconds”
“Too many ads to be paying a subscription. Bland, mind numbing ads.”
“You cannot fast forward commercials even on recorded live events.”
5. Content Availability & Quality
cluster 5/8Users complain about limited content availability, frequent removal of shows, and lack of quality programming.
“Why would you cancel the Solar Opposites? All your FX shows are teenage drama garbage”
“there isn't a single hulu original series that looks even slightly interesting to me”
“doesn't have the shows on to watch”
6. Device Compatibility Issues
cluster 6/8Users experience problems with casting/screen mirroring and app compatibility across various devices.
“not casting well”
“screen cast doesn't work very well with a vizio tv”
“Hulu/Disney Plus are not available on my moto g stylus 5G 2025”
7. Account & Billing Problems
cluster 7/8Users report issues with subscription management, billing errors, and login difficulties.
“Hulu stole over $140 from me they were supposed to cancel my account and did not”
“Always having issues with it logging out or not wanting to pull up.”
“Make it so difficult to upgrade or stop subscriptions”
8. Playback Problems
cluster 8/8Users experience issues with content playback, including audio problems, recording failures, and streaming interruptions.
“Some movies do not play after commercials.”
“Live TV fails almost every time.”
“episodes now start with the audio descriptions, even though the setting is turned off.”
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This page is rendered from the App Pain API — the same clusters, evidence quotes, and severity scores are available as JSON (or via MCP for AI agents) for any app on both stores.
Read the API docs Get a free API keyBuilt from public app-store reviews · not affiliated with Apple or Google · clusters are LLM-generated from real user quotes.