Robinhood: Trading & Investing: What Users Actually Complain About

Users experience problems logging in, verifying identity, and recovering accounts, with forced ID verification and no support options.

“fingerprint login didn't work so I was forced to logout and log back in. Now the app wants me to upload my id and send i”

“Made me jump through several hoops including taking a selfie and collecting my government ID, still wouldn't work after”

“I can't get into my account. loss of password and thing. no help available”

Users face difficulties withdrawing funds, with account locks, denied withdrawals, and slow processing times.

“they will not let me get my money out they keep saying that my bank account ain't good enough”

“I have over $70,000 in my account, $20,000 in cash. i tried withdrawing $3,000. they denied my withdrawal, locked my acc”

“they can handle depositing your money instantly... but when you need to withdrawal... that may take a few days”

Recent updates have degraded the user experience, removing features, causing inconvenience, and breaking functionality.

“Update is horrible!! Can no longer see the number of shares you purchased on your stock lists”

“updates move watch list to a separate space. very inconvenient now”

“the UI mega sucks. I have about 0 crypto but about 30 different stocks, but the investing homepage puts crypto at the to”

Users report predatory trading behaviors, unfair restrictions, and questionable practices that disadvantage them.

“they are predatory. Your buy in can regularly be a price the entity never hits. your stop loss gets taxed so even if you”

“The commission of event contracts is absolutely outrageous”

“They force you to wait 30 days to withdraw any cash you make from selling a stock”

Users report account closures, restrictions, and practices they consider unfair or scam-like.

“Robinhood unfairly closes accounts based on old background checks, even for past non-violent convictions from over fifte”

“This is a designed scam you are not playing with other players”

“ZERO way to get into your account your money is just locked away forever”

The app suffers from performance issues, transaction errors, and slow response times affecting trading experience.

“Bad math, individual transaction history math doesn't add up correctly. Transfers take too long compared to competition.”

“last update broke the app. long delays on market prices. causes losses”

“The functions are missing for you to properly buy and sell before the stock price changes”