MyFitnessPal: Calorie Counter: What Users Actually Complain About
Overview
The app is struggling with performance issues, aggressive monetization through premium paywalls, and unpopular UI changes. Users are particularly frustrated with the removal of previously free barcode scanning features and the new subscription requirements. Performance problems and database issues further degrade the user experience, leading to high frustration and potential churn.
Top complaints
1. App Performance Issues
cluster 1/7Users report slow performance, freezing, crashes, and unresponsive screens.
“app is slow, buggy, freezes and crashes, The screen becomes unresponsive”
“loading circle has been loading since yesterday, and the screen is basically frozen”
“this app is SLOW and keeps getting worse. I have been a premium member for many years, mainly to avoid the ads, which sl”
2. Premium Paywall and Feature Restrictions
cluster 2/7Users frustrated with premium subscription requirements and removal of previously free features.
“I was able to scan barcodes for years. It just feels like a ripoff.”
“removing the 'scan barcode' feature from the free plan, it's a useless app”
“Charges a over priced monthly subscription for the BARCODE scanner. I used this app for years to track my diet; no extra”
3. UI/UX Problems
cluster 3/7Users dislike the new layout and design changes, finding them less user-friendly and intuitive.
“new layout has made the app slower, not as user friendly or straight forward”
“the new version that was just released five days ago is significantly different from the prior version and is not user-f”
“UPDATE: today's update broke the ability to add today's weight. This happened once before.”
4. Food Search and Database Issues
cluster 4/7Users report broken search functionality and problems with the food database.
“search function is basically broken, randomly won't find foods that are totally there”
“The food database is vast which is mostly positive but also a negative because now you have to sift through a bunch of b”
“nearly every food item I search in the database js -always- incorrect. And there are so many incorrect repeats.”
5. Ads and Premium Harassment
cluster 5/7Users complain about excessive ads and aggressive marketing for premium subscriptions.
“app is now so inundated with ads you can barely log anything without annoying pop ups”
“Now they have more aggressive advertisement, pop ups and interruptions while you are trying to log your calories.”
6. App Complexity and Navigation Issues
cluster 6/7Users find the app too complex to use daily and report problems with diary navigation.
“None of us wants to spend 20 minutes logging in every meal, and that is the main reason we stop using the app for long p”
“I can't see everything I ate on one screen, nor can I swipe between days. I was trying to see everything I've eaten the ”
7. Data Sync and Tracking Limitations
cluster 7/7Users report problems with data syncing, tracking limitations, and inaccuracies.
“It always has trouble syncing my workouts promptly from my Apple Watch even though they are instantly in my phone.”
“The app will read and write the *same* data from Apple Health, screwing up your weight in both apps.”
“it said only 14% of my macros yesterday were from protein, which was wrong”
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This page is rendered from the App Pain API — the same clusters, evidence quotes, and severity scores are available as JSON (or via MCP for AI agents) for any app on both stores.
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