Google Health (Fitbit): What Users Actually Complain About

Users experience frequent disconnections, failed syncing, and connection problems between devices and the app.

“app is not able to connect to my fitbit. Still unusable App.”

“constantly unpairs from my watch if I, god forbid, leave my phone in a different room.. app won't load often and just ha”

“old Fitbit wearables barely sync twice without having to restart my phone”

The app fails to accurately track activities, sleep, and other health metrics, providing inconsistent or incorrect data.

“times for sleep are completely wrong.”

“My fit bit is saying I climbed 114 stairs yesterday. I definitely didn't.”

“apparently 45 mins on the bike yesterday got me 50+ points but 45mins today got me 0 points, appalling app”

Users report that the app lacks features that were available in the previous Fitbit version, including specific tracking options and data displays.

“Doesn't let me track badminton. Will change my review once they introduce the feature.”

“This app removed everything that was fun and motivating about fitbit (badges, games, competitions, sleep animals, flight”

“where is the blood pressure feature? im following the instructions and going where im supposed to go and its NOT THERE”

The app's layout, navigation, and overall design are criticized for being cluttered, unintuitive, and user-unfriendly.

“Awful interface. Why provide you with widgets you can add, but not let you put them where you want them?”

“The whole layout is just not user friendly at all.”

“Poorly laid out. Screens show too much unnecessary information, meaning you have to scroll through multiple pages to fin”

Users experience slow performance, frequent crashes, and general instability when using the app.

“Extremely slow and laggy”

“the app keeps crashing and I have to delete it then re-download...”

“app won't even load! it keeps spinning after showing me what's new.”

The app fails to accurately track sleep duration, quality, and related metrics, causing frustration for users.

“times for sleep are completely wrong.”

“my sleep itself is not getting tracked. Also, the cardio load is not properly tracked”

“does track sleep consistently. really disappointed in the change from fitbit.”

Users express dissatisfaction with the transition from Fitbit to Google Health, citing forced migrations, unwanted features, and degraded functionality.

“Ever since they replaced the Fitbit app with this Google health app, the distance tracking has been wildly inaccurate.”

“terrible since it switched from fitbit”

“Horrible since google took over. Food logging is ridiculous.”

Users report problems with premium features, value, billing, and paywalls that limit access to previously available functionality.

“Premium subscription is not worth it! You'll get a chat bot with zero real insight on training.”

“Mindfulness doesn't have any available and Sleep has 7. Is Health trying to force users to subscribe to paid services?”

“now you don't receive unless you buy the premium”