App Store: What Users Actually Complain About

Users struggle with finding and organizing books in their library, with poor search functionality and lack of organization options.

“VERY difficult to search my library unless I know exactly what I'm looking for. There's no "browsing" option.”

“It is hard now to scroll down through the books in my library and find the ones I've bought but haven't read yet.”

Users face difficulties with the highlighting interface, color selection, and note-taking functionality.

“There's an unnecessary double hop to highlight. Underline a passage -> get popup to select highlighting -> Then there's”

“They've made highlighting available in five colors, but removed Blue, and made it so you have to move the color bar to a”

Users experience problems with reading streak tracking due to timezone discrepancies and sync issues.

“Because the app doesn't go by the time zone I'm in, there have been days where the app didn't think I read.”

“Every time it happens, I lose my reading streak. It's super annoying, and disheartening.”

Users report slow performance, battery drain, frequent crashes, and loading issues.

“It is very slow, and it heats up my device and drains my battery. I must often reinstall it.”

“The app will freeze, crash, or takes forever to sync the information from my Kindle.”

Users face difficulties with menu navigation, cluttered UI, and unwanted interface changes.

“The only time I seem to have any luck is at the beginning of any chapter. Other than that, reading is fine.”

“all of the updates to "add new features" have really made the app very glitchy”

Users experience problems with page display, file formatting, and page number inconsistencies.

“I need to see 2 pages at a time to hit phrases that cross a page. No can do in Kindle for Mac or Ipad.”

“The files I'm sending to my kindle have terrible formatting on the kindle app after sending them any other way besides m”

Users encounter issues with syncing across devices, missing books, and offline functionality.

“I open the app and it takes forever to load if it even does load. I can no longer get back to my kindle unlimited books.”

“****FREE BOOKS ARE MISSING**** NONE - and I do mean NONE - appear in my library.”

Users find the recommendation system lacking and face difficulties with book discovery.

“The recommendations are lacking. It seems to suggest the books that it wants and not ones related or in theme with my bo”

Users experience issues with text-to-speech functionality and audiobook synchronization.

“The reader will sometimes stop speaking in the middle of a page for no clear reason”

“I can't change the audiobook that the book wants to be synced with. This bothers me immensely.”

Users are frustrated with popup interference, home screen changes, and default settings.

“Instead of showing me my books it puts me on their new Home screen. It is nothing more than a way to try to sell me more”

“There are now over 30 pop-up descriptions of books! It's impossible to close them.”