App Store: What Users Actually Complain About

Frequent app crashes, unexpected closures, and performance issues disrupting user experience.

“The app will crash on when I am trying to read certain reviews?? This has only happened since the last update”

“app suddenly kicks me out and closes, not every time but often when I'm in the middle of writing a review”

“Mobile interface is utter crap, crashes constantly, doesn't load properly”

Multiple bugs affecting core features like book lists, shelves, and account management.

“when I try to add books to a private list, it'll automatically state that I've read them even if I haven't”

“App is riddled with bugs, books incorrectly move between shelves, counts inaccurate”

“Read count goes down and want to read count goes up when moving books”

Lack of essential features present on the website and requested by users.

“There are "groups" but they are not easy to figure out. It'd be nice to have it be more interactive”

“I wish you could delete things from your profile, like marking a book as read / want to read”

“there's tons of features missing from the website that you just can't use or aren't even an option in the app”

Ineffective search capabilities with lag, inaccuracy, and limited filtering options.

“The search function in particular is really poor and laggy. I have entered the full name of an author and the search fai”

“scanner is incredibly glitchy, pulling up the correct book for a second, then switching to random books”

“Impossible to search by sub-genres, search shows wrong books first”

Poorly designed, outdated UI with navigation difficulties and lack of intuitive controls.

“The layout and the beige color of it all jut seem so out of date and out of touch”

“I still haven't been able to figure out how to differentiate between what I've read and what's in my library”

“The layout for this app is pretty bad. Getting to your bookshelves is tedious”

Problems with writing, saving, and managing reviews along with book list limitations.

“The app doesn't save drafts of your reviews. Way too many times, I've had to rewrite reviews”

“Book lists tend to be very generic and catered to The NY Times best sellers list. I'm looking for new books”

“When editing down lists, the process is annoying and difficult”

Restrictive rating options without half-star or quarter-star capabilities.

“I wish we could have half star ratings, that would really make the ratings we give books a little more well-rounded”

“No .25 star rating option, frustrating for non-solid star ratings”

Ineffective recommendation system and underdeveloped social features.

“The "Because you enjoyed". Only books that I've given 4 stars or above need to be shown”

“It's really difficult to create your own bookshelves. I wish there was more of a socialization aspect”