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Genshin Impact 6th Anniversary: What Users Actually Complain About

COGNOSPHERE PTE. LTD. · GAME_ADVENTURE · Android · Google Play 3.3★ · 5,242,266 ratings

300 reviews analyzed 116 negative (≤3★) 7 pain clusters updated Oct 18, 2026

Overview

The game suffers from technical issues including crashes and poor performance, while its monetization and progression systems frustrate free players. Excessive dialogue without skip options and time-consuming gameplay further diminish the experience, with players feeling unheard by developers regarding these concerns.

Top complaints

1. Game Crashes and Performance Issues

cluster 1/7
13% of complaints●●●●● sev 5/513 reviews

Frequent crashes, login problems, and poor optimization that prevent gameplay.

“The app keeps on crashing, I did all the troubleshoot that I can. Please fix this issue within the app.”
“I'm trying to log in and it keeps crashing on the menu screen while calculating files for download.”
“Even snapdragon 845 can't handle the game cause it is overheated after 30-mins playing and gets thermal throttling.”

2. Free-to-Player Unfriendly Mechanics

cluster 2/7
11% of complaints●●●●○ sev 4/511 reviews

Game systems disadvantage free players with limited rewards and progression barriers.

“bad for f2p and not even a skip button...makes us feel that the dint want to be generous with the rewards”
“I used it for about 80 points, but I lost it. If you're a F2P player, you'll understand my pain.”
“not f2p friendly, I miss the older versions, I dont like Shneznya either”

3. Gacha System Frustration

cluster 3/7
10% of complaints●●●●○ sev 4/510 reviews

Unfavorable rates, limited character selectors, and high costs for premium content.

“make the 50/50 chance more higher or make drawing 5 stars easier...locking the limited 5 star selector behind the latest”
“SISTEM GACHANYA MAKSA HARD PITY MULU GJ TRUS GA PERNAH MENANG RATE OFFF LAGI”
“power creep is getting worse...my newer alt account has a way harder time of getting through the game”

4. Excessive Dialogue and Lack of Skip Option

cluster 4/7
10% of complaints●●●○○ sev 3/510 reviews

Forced unskippable dialogue and excessive text that wastes player time.

“No skip button”
“Forced Dialogue consuming my existence. One chapter of a quest should not impose players to sit and watch 10-15 minutes”
“more talking, clicking words that doesn't make difference and seriously more talking”

5. Download and Storage Problems

cluster 5/7
9% of complaints●●●●○ sev 4/59 reviews

Excessive download sizes, slow download speeds, and inefficient storage management.

“GODDAMN 50GB??? IT'S BEEN HOURS AND ITS NOT DONE. my storage got eaten gng”
“app is too big. let us select what we want to download like only parts of the game we can play.”
“The worst, takes 436 GB instead of MB”

6. Time-Consuming Gameplay and Resource Limitations

cluster 6/7
7% of complaints●●●○○ sev 3/57 reviews

Excessive time requirements for progression and restrictive resource systems.

“I wanted to unlock the MC new talent and it's so time consuming google says it would take 30 hrs of real world time?”
“you need 2-3 days just to craft 5 condense resin that you can use to get artifacts”
“forcing you to skip through main story quests so you dont miss out on limited time rewards including a free event five s”

7. Developer Responsiveness and Game Balance

cluster 7/7
6% of complaints●●●○○ sev 3/56 reviews

Perceived lack of developer attention to player feedback and game balance issues.

“devs don't listen to thier palyer...This anniversary patch rewards are a bad joke”
“Remove the floor 11 enemies I have a fully built skirk team...cant clear it, its crazy that this is the first floor to r”
“new event is complete trash to predict which side is winning.... Its no fun at all and it's bad that you'll lose materia”

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