Candy Crush Saga: What Users Actually Complain About

Game progression requires in-app purchases as levels become impossible to complete without boosters or gold bars.

“forced to buy boosters or gold bars to advance past certain levels”

“They made it almost impossible to continue without spending money.”

“levels are impossible to pass without using in-app purchases for boosters and more moves”

Excessive paywalls, price increases, and removal of free features designed to push players toward spending money.

“forced to purchase what you used to receive from being a loyal player”

“The game is designed to push you toward spending money. Some levels seem nearly impossible to pass without boosters.”

“Piggy Bank now gives half (30 bars) for same price ($2.99), quite the rip-off.”

Game artificially increases difficulty to frustrate players into making purchases, with levels becoming unfairly hard.

“levels become hopelessly difficult without boosters or in-app purchases”

“The algorithm is against you at will, it means that this is very far from being just luck and agility.”

“intentionally made impossible to force players to spend money”

Too many pop-up ads and video interruptions that disrupt gameplay experience.

“too many pop ups for current events, daily wheel, ads to buy gold bars, etc.”

“Takes 7 clicks from opening app to starting a level, very annoying.”

“More time closing pop ups than playing the game, never ending loop.”

Technical issues including crashes, lost progress, and malfunctioning game mechanics affecting gameplay.

“The game crashes when I'm winning. It crashes twice already for me and along with my money... gone!”

“I watched the board clear multiple times and especially the row directly under the treat machine clear as well. No cherr”

“Games freeze and restart, lost countless super chargers and gold bars.”

Restrictive lives system with long wait times and limited ways to replenish lives.

“5 lives is so frustrating, should be more ways to get them”

“Waiting 30 minutes for one life? I might be willing to buy boosters if it didn't take so long to refill my lives.”

“wait 30 minutes to play again because I don't have any lives”

Problems with receiving promised rewards, changes to reward structures, and lost bonuses.

“I get first place for the weekly race and receive boosters or win boosters in contests but when I go and look they are n”

“changed rewards from gold to random boosters, only 1 at that”

“I won a bunch of boosters after completing a challenge but after I went to play all the boosters disappeared.”

Issues with booster functionality, including boosters not working as expected, not being received, or disappearing.

“I paid 3 times for boosters at $5.99 each. The gold bars showed up but the boosters did not.”

“boosters don't work as expected or don't accomplish needed tasks”

“WHERE did they GO!! This game is much more frustrating than relaxing these last 6 months”