X: What Users Actually Complain About
Overview
The primary pain points center around racism and hate content (15% of complaints), followed by account suspension issues (11%) and content moderation failures (9%). Technical issues including app performance problems and login difficulties constitute another significant portion of complaints. Users also express concerns about platform bias, algorithm changes, and dissatisfaction with ownership changes under Elon Musk.
Top complaints
1. Racism and Hate Content
cluster 1/7The platform is criticized for promoting racism against Indians and allowing hate content to flourish.
“this app promote racism against Indians”
“Among all famous social media platforms racism and negivity peaks here. So I don't think this app is worth using.”
“promotes racism towards Indian”
2. Account Suspension and Access Issues
cluster 2/7Users report problems with account suspensions, ghost bans, and difficulties regaining access to their accounts.
“My account @jaan14314323 is suspended with a loop glitch. Website form says 'case is already in the queue' but I receive”
“Two of my accounts have been search/ghost ban with no trace of getting em back”
“suspended my account for no just cost,no warning, nothing just permanently suspended!”
3. Content Moderation Failures
cluster 3/7The app is seen as having inadequate content moderation, allowing inappropriate and harmful content to remain.
“content is too unregulated too much horrid things shown”
“promotes hate and not a natural platform”
“selective when it comes to racism”
4. App Performance and Technical Issues
cluster 4/7Users experience lag, bugs, and functionality problems that degrade the app experience.
“The app feels so laggy now. It wasn't like this before. Every update just makes it worse. 😒”
“I have not seen such a simple app be so buggy and this poorly thought out in my life.”
“won't open on a11+ tablet”
5. Login and Authentication Problems
cluster 5/7Users face difficulties logging in and maintaining authenticated sessions.
“no matter how I try to log in, browser or app it won't work.”
“keeps logging me out for no reason”
6. Platform Bias and Algorithm Concerns
cluster 6/7Users perceive political bias in content curation and issues with the recommendation algorithm.
“ways too much political positioning”
“algorithm is messed up. bye bye elon. we won't miss you.”
“Biased platform”
7. Ownership and Policy Changes
cluster 7/7Users express dissatisfaction with platform changes under new ownership and perceived lack of freedom of speech.
“Elon Musk runs this app according to his own preferences.”
“No freedom of Speech. False Advertisement. Elon Musk has ruined the Twitter.”
More Social pain reports
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This page is rendered from the App Pain API — the same clusters, evidence quotes, and severity scores are available as JSON (or via MCP for AI agents) for any app on both stores.
Read the API docs Get a free API keyBuilt from public app-store reviews · not affiliated with Apple or Google · clusters are LLM-generated from real user quotes.