Telegram Messenger: What Users Actually Complain About

Users frequently report account bans, suspensions, and freezing without clear explanation or recourse.

“my Telegram number was banned without any explanation, warning, or reason and this has completely locked me out of my ac”

“I got suspended twice, and customer service refuses to uplift it early. I have no idea what went wrong.”

“My account was frozen just like that. Spambot said I violated the their agreement, apparently mods verified it and there”

Users express frustration with the lack of responsive customer service when encountering account or technical issues.

“My account was hacked and I lost access to it while I still retain access to my telephone number. Left messages to their”

“I have tried contacting the developers from inside this app, and only have gotten radio silence”

“Customer support does not exist on Telegram. There is no human beings that work at Telegram. There is no customer suppor”

Users report account hacking, phishing risks, and security flaws that compromise personal data and privacy.

“I got hacked the hacker had the upper hand without every using SMS or email to get into the account”

“somebody had gained access to my Telegram account and started forwarding my messages”

“Telegram allows easy account hacks with known technics like phishing link spam.”

Users encounter scammers, fake profiles, and fraudulent schemes within the platform with inadequate moderation.

“There is a scam ring within telegram that uses fake identities of women.”

“there is a scammer acting like he is a female put girl picture trying to catfish me telling me that his name is Ali”

“There are many many scammers on this app promising you things that you cannot get. I am one of those people who got in w”

Users experience slow downloads, frequent crashes, lag, and battery drain that disrupt the user experience.

“it takes forever for me to download even a 10mb and it's not my internet connection”

“my app crashes 100% of the time when ever I go into settings to check out the "Masks". It just kicks me out the app”

“it still ate almost 60% of the iPad battery in the background. For literally doing nothing”

Users report notification failures, unwanted contact syncing, and chat synchronization issues.

“No notifications coming to me since update!! Also if you wish to remain anonymous, it's probably best that you don't sen”

“Every time I get a new phone, telegram syncs my contacts even though I distinctly select for it not to”

“Telegram NEVER correctly downloads an entire chat from a group chat. It'll say there haven't been any messages since 6am”

Users worry about privacy violations including doxxing risks, unwanted contact notifications, and data collection.

“Telegram has a serious doxxing and privacy problem. Its current design makes it far too easy to use OSINT techniques”

“I didn't like the fact that as soon as i joined the whole "telegram world" gets an alert that I joined.”

“After signing up the app sent messages to people that I'm on telegram. I wish they would have asked if it was okay”

Users report exposure to inappropriate content, ineffective reporting systems, and inadequate moderation.

“you see many pornography, violence, hate speech or …,I reported many channel or post and telegram app moderator don't pa”

“Because Telegram is the main communication channel for Nth Room - a group of 260,000 S.Korean child sexual abusers who b”

“This is a terrible app, why is there so much advertising from scammers? Why do I keep coming across channels with a lot ”