Hinge Dating App: Match & Date: What Users Actually Complain About

Users report being banned without clear explanation or recourse, with poor customer support responses.

“I was banned by hinge out of nowhere and I decided to appeal. When I sent my appeal they denied my first appeal because”

“I got banned from Hinge for no reason and they won't put me in contact with a real person to explain what happened.”

“I was banned for no reason, they refused to give an explanation or refund.”

The app restricts access to attractive profiles behind a paywall, forcing payment to see potential matches.

“The app is designed to only show the normal/desirable candidates in the standouts section in a futile attempt to influen”

“They put attractive people behind a paywall, forcing payment to see potential matches.”

“They actually do slimy things like limit the people you see and literally take "the pretty girls" and put them behind an”

Users report numerous fake, scam, or bot profiles that degrade the matching experience.

“many of the profiles on Hinge are fake, either scammers or profiles that Hinge allows and maybe "encourages"”

“The app is filled with fake profiles and bots designed to keep users engaged.”

“I decided to pay for the longer subscription then I have before and right away I got so many fake/scam accounts that I c”

The matching algorithm fails to provide relevant matches, ignoring user preferences and showing recycled profiles.

“The algorithm also relies on sending likes to people and to be quite honest I do not see a lot of people who share my in”

“Their algorithm knows what my type is but refuses to serve that up to me in my regular feed, giving me people I'm not lo”

“hinge have implemented a new algorithm that pushes the least "swiped right" users to the very front”

Users find the subscription prices too high without providing sufficient value.

“They want you to pay for the membership which is about $30 a month, but then on top of the membership want you to buy ro”

“The app has some of the most expensive pay walls. $90 for 6m and you really don't get much at all”

Users report unresponsive or unhelpful customer service, especially regarding account bans.

“My appeal was denied within 5 minutes, meaning that theres almost no way an actual person read it.”

“Customer support never responded to my inquiries about my account ban.”

“You cannot get a hold of them and all you get is a canned response! Really?! My account was banned because I was switchi”

Users run out of potential matches quickly, especially without paying for premium features.

“I ran out of potential matches almost immediately. There were maybe 20 people interested who fit what I was looking for”

“The app shows only 10 people and claims there's no one else in my area, which is unbelievable.”

Users report decreased visibility of their profiles and difficulty being seen by potential matches.

“I went from having 10-15 likes, to only having 4 likes in the last month”

“You can't even really be seen on the Que unless you buy profile boost!”